Quinones, Cristina, Rodriguez-Carvajal, Raquel, Clarke, Nicholas and Griffiths, Mark (2016) Cross-cultural comparisons of Spanish and British 'service-with-a-smile' outcomes. Journal of Managerial Psychology, 1-32. (doi:10.1108/JMP-04-2015-0128).
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Accepted/In Press date: 17 March 2016
e-pub ahead of print date: 4 July 2016
Published date: 4 July 2016
Organisations:
Southampton Business School
Identifiers
Local EPrints ID: 394188
URI: http://eprints.soton.ac.uk/id/eprint/394188
ISSN: 0268-3946
PURE UUID: 4fc571ae-11c1-4af6-a3d7-d42a016cc925
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Date deposited: 12 May 2016 12:58
Last modified: 15 Mar 2024 05:34
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Contributors
Author:
Cristina Quinones
Author:
Raquel Rodriguez-Carvajal
Author:
Nicholas Clarke
Author:
Mark Griffiths
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