Modeling and managing student satisfaction: use of student feedback to enhance learning experience

Rienties, Bart; Li, Nai and Marsh, Vicky (2015). Modeling and managing student satisfaction: use of student feedback to enhance learning experience. Quality Assurance Agency, Gloucester.

URL: http://www.qaa.ac.uk/publications/information-and-...

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Item ORO ID
46057
Item Type
Other - Research Report
Project Funding Details
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Quality Assurance Agency
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Extra Information
Following a call for expressions of interest to our subscribers in 2014-15, QAA commissioned six small-scale primary research projects intended to develop and share ideas which could offer real value to practitioners, providers and policy makers in higher education.

This report is one of two on the topic of the role of student satisfaction data in quality assurance and enhancement. It was submitted to QAA by The Open University, and written by Dr Bart Rienties, Dr Nai Li and Vicky Marsh.

This report discusses the key enablers and barriers for integrating student satisfaction data with quality assurance and quality enhancement.
Academic Unit or School
Institute of Educational Technology (IET)
Marketing and SRFS
Other Departments
University Secretary's Office
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© 2015 QAA
Depositing User
Bart Rienties

CORE (COnnecting REpositories)

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Modeling and managing student satisfaction: use of student feedback to enhance learning experience

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