The Importance of Personalization in Affecting Consumer Attitudes toward Mobile Advertising in China

Abstract

Empowered by the Web’s interactive and quick-response capabilities, mobile marketing is a very promising direct marketing channel. The present research investigates consumer attitudes toward mobile advertising in China. The results of a survey indicate that (1) consumers in China generally have slightly negative attitudes toward receiving mobile advertising (2) there is a direct relationship between consumer attitudes and consumer intention in receiving mobile advertising. (3) Personalization plays an important role in affecting consumers’ attitude toward receiving mobile advertising. Thus the designers and marketers should better strategize their advertising designs by considering the personalization factor