IT Governance and Organizational Agility: A Study based on Platform Organizing Logic Perspectives

Abstract

Managing IS changes is critical for IT governance decisions. Thus, firms should be concerned IT agility in order to respond to uncertain changes in a dynamic environment. In this case study, we analyze the course of IT governance decisions to understand how the case company uses IT to enable organizational agility. Further, we adopt platform organizing logic perspectives to identify factors associated with this issue. These factors are classified as collaboration requirements and cohesion forces. We also identify four key principles used by the case company for making their IT governance decisions to sustain their IT agility: balance between collaboration requirements and cohesion forces, autonomy of IS integration and scalability, simplification of business processes by digitized process capital, and entrepreneurial alertness for absorbing new IT capabilities. These findings illustrate how to apply platform organizing logic to IT governance decisions and also respond to the call for research in reframing the role of IT in shaping organizational agility through digital options