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Huge demographic and socio-economic changes are part of the experience of present
societies. One consequence is the aging of the population and increasingly more people
without the capacity for self-care. The provision of intergenerational care, namely caring
for the older individuals, is a focus of attention for health professionals, but is also part
of the political and social agenda. There is a need to regulate, support, and facilitate the
daily life of families who have a dependent aged member. In contemporary societies, the
use of information and communication technologies (ICT) is an important driver of innovation,
responsible for a large transformation of living standards and new social behaviors.
Within the scope of the provision of informal care, ICT can provide a great support,
representing a primordial tool for updating the organizations in order to improve their
efficiency, incorporating and making available services, and anticipating needs. Thus, the
development of equipment, electronic applications, and websites for the elderly or their
family caregivers should be conceptualized and customized to the profile of these users.
A major challenge faced by healthcare institutions is to focus their services by organizing
them around citizens’ needs.POCI-01-0145-FEDER-007746UID/IC/4255/2013info:eu-repo/semantics/publishedVersio
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