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Development Through Empowerment: Delivering Effective Public Services - A Literature Review

Abstract

This paper reviews the channels through which empowerment may improve the efficiency and quality of public service delivery, particularly in developing Asia. Departing from a macro perspective, we focus and revisit microeconomic evidence for three broad measures aimed at empowering the poor: empowerment through voice, empowerment through exit, and empowerment through information

Similar works

This paper was published in DigitalCommons@ILR.

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