Exploring End-Users’ Digital Literacy Skills in the Islamia University of Bahawalpur, Pakistan

Abstract

This study aimed to explore end-users’ digital literacy skills in the Islamia University of Bahawalpur, Pakistan. The study employed the quantitative research method to address the research questions. The quantitative data were collected from research students (M.Phil. and PhD) studying at different departments in the university through the questionnaire. The findings of the study suggest that the respondents had a high level of knowledge and skills to use the Internet, MS Word and computers. The participants were not aware of most of electronic resources. They possessed a low level of skills to retrieve digital information, produce and create digital contents, and evaluate digital information. The findings of the study will help university authorities, academic departments and the university library to take necessary measures to develop and improve students’ digital literacy skills, so that they can use digital resources effectively and undertake their research and study efficiently