Building Scalable Communities from International Knowledge Networks

Abstract

Small organizations frequently implement knowledge networks where people use their personal uncoordinated connections to transfer information. Although small knowledge networks may be very effective, they often experience problems as they grow. One way organizations can counteract this is by developing communities of practice. Cycling Without Age (CWA) is an organization that faces issues with knowledge sharing due to a rapidly expanding network. The goal of this project was to help CWA develop a community of practice that allows for more effective knowledge transfer. We investigated CWA’s knowledge network structure and analyzed their social learning group behavior in order to develop a governance structure around the network and implement a new platform