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oaioai:ecommons.cornell.edu:1813/72001

History of Offshoring Knowledge Services

Authors
Publication date
1 January 2008
Publisher
Doi

    Abstract

    The offshoring of knowledge services has become the stuff of newspaper headlines and U.S. presidential debates. Here, we view the antecedents of the current state of affairs. In the 1980s services offshoring was a trivial portion of the economy, but the seeds of today’s situation were planted then. A combination of U.S. government neglect, foreign government activism, a culture change among business people concerning service processes, technological advances, and cultural relationships among countries have created the specific services offshoring configuration of today.Verma32_History_of_offshoring_knowledge_services.pdf: 1751 downloads, before Aug. 1, 2020

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    Last time updated on 22/09/2020

    This paper was published in eCommons@Cornell.

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