A Short Message Service (SMS) Based Inquiry System

Abstract

The arduous tasks of the registrars cause them to overlook undergraduates that inquires in their office – may it be subject deficiencies or requirements. In this study, the researchers developed a software application that can automatically cater inquiries of a student’s status if they have any impending deficiency, and to be able to message students about the precise time of the document’s completion that they have requested. The evaluation result is calculated using Cronbach's Alpha, which displays a value of 0.9053, equivalent to excellent. The ? is determined with the use of the calculated mean of functional sustainability (4.03), reliability (3.88), performance efficiency (3.80), usability (4.03), and security (3.82). The result shows that the system is operational and possesses a quick response that highly benefits the students and the registrar’s office