An exploration of the information seeking behavior of recruiters

Abstract

We explore the information seeking behaviour of the recruiters while they search to find candidate job seekers that match the open positions posted by the organizations. We perform a set of contextual inquiries with recruiters at one of Scandinavia's largest job portals and recruitment agencies by using its job database system. We aim to better understand short-term (matching) and long-term (recruitment) information seeking behaviour of the recruiters and their interaction with the search engine based on Solr. Based on the conducted contextual inquiries, we list a set of design implications to be used for better matching systems that can assist the recruiters to find more relevant candidates.</p