Role of critical success factors in offshore quality requirement change management using SLR

Abstract

In software engineering field, requirement change management is a challenging job. Ignoring incoming changes results in customer displeasure. It may also result in late product transportation. Managing requirement changes in poor way is the main cause of product failure. It has more diverse effect in global software outsourcing. In software quality requirement change management, it is necessary to address success factors in order to accomplish the requirements of the customers. In this paper, systematic literature review approach is used for documentation and scrutinization of success factors. Total sixteen success factors were recognized having great impact on quality software requirement change management. Our identified success factors like 'Proper Requirement Change Management', 'Rapid Delivery', 'Quality Software Product, Access to Market', 'Project Management', 'Skills and Methodologies', 'Low Cost/Effort Estimation', 'Clear Plan and Road Map', 'Agile Processes', 'Low Labor Cost', 'User Satisfaction', 'Communication/Close Coordination', 'Proper Scheduling and Time Constraints', 'Frequent Technological Changes', 'Robust Model', 'Geographical juncture/Cultural differences' are the crucial factors that affect software quality requirement change. Company size and different database have been used for the analysis of success factors. The databases/search engine used are Google scholar, Science Direct, IEEE Explore and Springer for the exploration of success factors. Companies are analyzed on the basis of their size such as small, medium and large.Qatar Foundation - grant No. UREP27-020-1-003