The Role of Situation Awareness Metrics in the Assessment of Indoor Orientation Assistive Technologies that Aid Blind Individuals in Unfamiliar Indoor Environments

Abstract

The importance of raising user\u27s situation awareness has proven to be an important factor in the successful use of systems that involve mission-critical tasks. Indoor Orientation Assistive Technology (OAT) that supports blind individuals is one of the systems that needs to be oriented to support user\u27s situation awareness. In the tasks involved in this system, blind individuals try to maintain their spatial understanding of the environment. The current evaluation methods of Orientation Assistive Technology that aids blind travelers within indoor environments rely on the performance metrics. When enhancing such systems, evaluators conduct qualitative studies to learn where to focus their efforts. The main purpose of this thesis is to investigate the use of an objective method to facilitate blind travelers situation awareness when traveling unfamiliar indoor environments. We investigate the use of in-task probes using the Situation Awareness Global Assessment Technique (SAGAT) method, and post self-reported questionnaire using the Situation Awareness Rating Technique (SART) method. The goal of this metric is to design an objective method that can highlight design areas that need improvements when evaluating such systems. Also, we investigate the relationship between user\u27s situation awareness and user\u27s confidence, satisfaction, and stress levels