IT-business strategic alignment in the context of business process reengineering: case studies of large organisations in Lesotho.

Abstract

Masters Degrees (Management). University of KwaZulu-Natal, Westville.The alignment of IT strategy and business strategy is an ongoing topic of interest for many researchers. In the same light is Business Process Re-engineering (BPR). The existing literature considers these two topics separately in the context of developed countries. This study taps into this gap by investigating how IT-business alignment at a strategic level can be achieved in BPR by considering the influential factors that drive this alignment in large organisations in Lesotho. The study empirically builds on centrally placing IT-business strategic alignment at the heart of BPR. Consequently, the findings show that IT-business alignment plays a pivotal role in the success or failure of a BPR project. New directions for future studies are suggested and discussed