Business Intelligence Tools: overview and comparison study of analytic solutions

Abstract

Dissertation presented as the partial requirement for obtaining a Master's degree in Information Management, specialization in Knowledge Management and Business IntelligenceBusiness intelligence (BI) proves to bring the companies competitive advantages, providing for an easier and clear decision-making process through the analysis of data. The growth in the BI tools market is clear and can be verified by the increase in tools being offered and the number of users looking for the right system to apply in their companies. However, it can be overwhelming to choose one tool considering the ocean of BI tools available in the market. It is key to understand which tool applies the best to certain business specifications before committing to a sometimes rather considerable investment. This work aims to give business intelligence users proximity to some business specifications and the tools that most apply to them. This is possible through the creation of use cases that exemplify business needs of fictitious companies and by using six BI tools to then test how the tools answer to each business needs. The work carried out holds out a capability matrix as output that compares how each tool works when facing a specific topic, to understand at the end which is the best tool for each use case