Structured approach to measure performance in construction research and development : performance measurement system development

Abstract

Purpose– The aim of this study is to explore performance measurement applications within construction research and development (R&D) to develop a structured approach to measure the performance of a collaborative construction R&D project during its lifecycle from initiation, conceptualisation, development, and launch stages, and during project management.Design/methodology/approach– During the exploratory phase of the study, semi‐structured interviews and a questionnaire survey were carried out to develop the performance measurement system (PMS). During the explanatory phase, the developed PMS was refined with a series of semi‐structured interviews. The data were gathered from principal investigators, researchers and industrial partners involved in collaborative construction R&D work.Findings– The main finding is the developed PMS to measure the performance of construction R&D that consists of critical success factors, performance indicators and performance measures during the lifecycle of a R&D project.Practical implications– The PMS developed through the study provides critical success factors, performance indicators and measures that need to be considered during construction R&D projects to measure the performance. Thus, through the implementation of the PMS, this study contributes to practice by assisting the performance improvement within construction R&D projects.Originality/value– The developed PMS to measure the performance of construction R&D projects will provide value for those who are engaged in R&D work (principal investigators, researchers and industrial partners) to ensure the success of their projects