UTP Student Satisfaction Index Survey 2008

Abstract

The purpose of this project is to develop an online survey that can be used to measure the services provided by specified departments in Universiti Teknologi PETRONAS (UTP). This is an intranet based system that only can be accessed within the campus area. All UTP students are required to participate in this UTP Students Satisfaction Index Survey 2008 because they are the one who experience the services that provide by these departments. After they choose the services that they had experienced, they are required to rate the services provided by the department that they bad chosen. Beside that this paper also discusses on reasons why using online approach to conduct a UTP Member 2008 Index Survey is more effective than paper and email surveys. This system uses PHP as a programming language and Fusion Chart Software to represent the data that had been collected through the survey