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Programm:
Wilhelm Held: Zur Bedeutung des Informationsmanagements
Christian Schild: Unternehmensinterne Suchmaschine
Jörg Lorenz: Portale zum zentralen Einstieg in die Arbeitsumgebung
Reinhard Mersch: Identitätsmanagement
Georg Richter: Informationsverarbeitung in sicheren Infrastrukturen
Ludger Elkemann: Kundenfreundliche Telefonauskunf
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